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Solutions →Hotelmente AIReads Cloudbeds and tells you what to do next, with AIHotelmente PAYCard payments through your bank, recorded in CloudbedsBACPromericaBCRHotelmente FACTURAElectronic invoices for your country’s tax authority
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For independent hotels in Latin America

Smarter hotel management

Hotelmente brings Cloudbeds, Google, Facebook, Instagram, TikTok and your WordPress website together in one place. It reads your bookings, prices, reviews and social accounts, and every page tells you what to do next, with AI, in your language. Plus card payments through your own bank and the electronic invoices your tax authority asks for.

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Smarter hotel management: Hotelmente connects Cloudbeds to AI insights, payments through your bank and electronic invoices

Works with what you already use

Hotelmente connects to Cloudbeds, Google, your social accounts, your website and your bank. Nothing to install, no system to change.

Property systems

Connects with (Hotelmente AI)

Banks (Hotelmente PAY)

Three products, one connection to Cloudbeds

Each has its own monthly price per property. Start with Hotelmente AI and add PAY and FACTURA when you need them.

Hotelmente AI

Hotelmente AI

AI

AI hotel management software for Cloudbeds: bookings, pricing, Google Maps, reviews, Facebook, Instagram, TikTok and your WordPress site together.

$125 /month

Available nowLearn more →

Hotelmente PAY · Cloudbeds + your bank · 6 countries

Hotelmente PAY

Hotel card payments through your own bank, starting with BAC: deposits, balances and payment links, each recorded on the right reservation in Cloudbeds.

BACPromericaBCR

$45 /month

Learn more →

Hotelmente FACTURA · Factura electrónica · 6 countries

Hotelmente FACTURA

Electronic invoicing for hotels on Cloudbeds: documents filed with your country’s tax authority, from the folio, for the payments you choose.

Costa RicaPanamaGuatemalaHondurasEl SalvadorNicaragua

$25 /month

Learn more →

What Hotelmente does for you every day

Hotelmente compares every night with last year, every channel with the others and your prices with your competitors’, and turns it into a short to-do list.

Charge the right price

Pricing suggests raising, promoting or holding each date from demand, last year and competitor prices. You change the rate in Cloudbeds.

Fill weak dates early

Calendar shows weak periods months ahead, with the holidays in your guests’ home countries, and Social Media turns them into ready Facebook and Instagram offers.

Keep more of every booking

Financial shows what each OTA keeps in commission and what you really take home; Reservations shows cancellations and pace against last year.

Run the day at the front desk

Frontdesk puts arrivals and departures, rooms not ready, balances to collect and guest requests read from reservation notes on one screen.

Sell more extras

Concierge lists your transfers, massages and tours, and shows which extras sell, to whom, and how revenue compares with last year.

Get found on Google

Website SEO tracks your Google positions and keywords and checks your website with a score out of 100. Website Analytics shows visits and direct bookings.

Climb on Google Maps

See where you rank on Google Maps for each search guests make, which hotels are above you and why, and what your Google Business Profile still needs.

One brand across the internet

Brand presence checks every place your hotel appears (Google, Booking.com, Expedia, TripAdvisor, directories and blogs) against the facts you confirmed, and lists what is wrong on each site, with the email ready to ask for the fix.

Your WordPress website, kept current

Edit pages, posts and images from Hotelmente, improve text with AI, publish the Spanish version and plan your blog. Hotelmente fixes page titles, descriptions and what Google and AI assistants read about you.

Know which channel pays

Sales channels shows where your bookings come from, what each channel costs, and what the OTAs charge for your rooms on Google for any date, in red and green so you see parity at a glance.

Win on reviews and against competitors

Your Google and TripAdvisor reviews in one place, with AI reply drafts in your own tone, and a weekly head-to-head with the hotels you compete with.

Social media that keeps going

Post to Facebook, Instagram and TikTok, one, two or all three at once, with a caption written for each. Weekly posts go out on their own or with your OK, with photos from your Media Folder and your booking link.

Card payments through your bank

Hotelmente PAY collects deposits and balances through your own bank, starting with BAC, and records each payment on the right reservation in Cloudbeds.

Invoice without retyping

Hotelmente FACTURA turns the payments you choose (direct bookings, Hotelmente PAY, Booking.com, Expedia and more) into the electronic invoice your country’s tax authority asks for.

How to get started

From sign-up to your first insights in a few minutes, with nothing to install and no system to switch.

  1. 1

    Create your account

    Your company, your hotel and your email. Confirm the email with a code and you are in. It takes a minute.

  2. 2

    Choose your platform

    Pick your property system. Works with Cloudbeds. Using another system? Tell us.

  3. 3

    Choose products and plan

    Pick the products you want and pay monthly by card through Stripe, or with PayPal. Each product is priced on its own.

  4. 4

    Paste your API key

    Paste your Cloudbeds API key once. Hotelmente brings in reservations, rates, payments, rooms and photos, and your first ✦ AI readings are ready in minutes.

Built for hotels in Central and South America

Hotelmente is built for the independent hotel in Latin America: the boutique beach hotel, the mountain lodge, the family-run guesthouse, the city hotel. Small teams with no time to build reports, who need to know what to do today.

Everything works in English and Spanish, on a phone or a laptop. Hotelmente PAY works with BAC in each country (Costa Rica, Panama, Guatemala, Honduras, El Salvador and Nicaragua), in local currencies and US dollars. Hotelmente FACTURA follows the rules of each country’s tax authority, from Hacienda in Costa Rica to SAT in Guatemala.

Hotelmente AI works for any hotel on Cloudbeds, from Mexico to Patagonia: all it needs is your API key. Hotelmente PAY and Hotelmente FACTURA start in the countries where BAC operates. If your country is not listed, tell us.

Several hotels? Add each property yourself and switch between them from the property name at the top right. A pack of 5 properties costs 10% less, and a pack of 10, 20% less, on every product.

Hotelmente PAY in your country

One product, adapted to each country: its BAC entity, currencies and local rules.

Costa RicaBAC Costa Rica PanamaBAC Panamá GuatemalaBAC Guatemala HondurasBAC Honduras El SalvadorBAC El Salvador NicaraguaBAC Nicaragua

Your data, under your control

Read-only

Hotelmente reads your property system. It never changes reservations, rates or payments there.

Encrypted keys

Your API key is stored encrypted and only its last 4 characters are ever shown. It never reaches the browser, the logs or the AI.

Guest privacy

Guest names, emails and phone numbers stay in Cloudbeds. Hotelmente keeps booking-level facts only, like country and length of stay, and the AI never sees who the guest is.

Your own space

Each hotel’s data is kept separately, with its own encryption key. Your team gets its own logins and roles.

Frequently asked questions

What is Hotelmente?

Smarter hotel management for independent hotels. Hotelmente connects to your property system and has three products: Hotelmente AI for operations, revenue and marketing; Hotelmente PAY for card payments through your bank; and Hotelmente FACTURA for electronic invoices. Each has its own monthly price.

Which property systems does it work with?

Works with Cloudbeds. Using another system? Tell us. The connection is an API key you paste once.

What else does Hotelmente connect to?

Google Analytics, Google Search Console, your Google Business Profile and Google Maps; Facebook, Instagram and TikTok; your WordPress website; and TripAdvisor. You connect each one once, in Property settings, most of them without sharing a password.

Can it check how my hotel appears online?

Yes. Brand presence compares what Google, the OTAs, TripAdvisor, directories and blogs say with the facts you confirmed: name, phone, email, website, hours, rooms and amenities. It sets aside pages that still use an old name and writes a short email for each site.

Where is the AI?

On every page with data: a reading marked ✦ AI explains what is happening and what to do, in your language. Ask Hotelmente also answers questions about your data, with numbers.

How much does Hotelmente cost?

Each product has its own monthly price. Hotelmente AI: $125/month per property, Hotelmente PAY: $45/month per bank connection and Hotelmente FACTURA: $25/month per country. You pay monthly by card through Stripe, or with PayPal, and can cancel anytime. Each product page shows its price.

Can I manage several hotels?

Yes. Add your properties in Account info → Properties and switch between them from the property name at the top right. A pack of 5 properties gets 10% off and a pack of 10 gets 20% off, on every product; for more than 10, contact us.

Does Hotelmente change my reservations or rates?

No. Hotelmente only reads your property system and never changes reservations, rates or payments there. Pricing suggestions are recommendations: you decide what to change.

Are Hotelmente PAY and Hotelmente FACTURA available yet?

Hotelmente PAY opens connection by connection and country by country: join its waitlist for free and set it up in advance. Hotelmente FACTURA opens country by country, also with a free waitlist. Hotelmente AI works today for any hotel on Cloudbeds.

Do I need to switch systems or install anything?

No. Hotelmente works on top of the system you already use and runs in the browser, on a phone or a laptop. There is nothing to install at the front desk.

See what your hotel is missing

Create your account, connect Cloudbeds and get your first insights in minutes.

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